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Student Complaints and Grievances

New York City College of Technology strives to provide relevant degree programs with a rewarding educational experience. As a City Tech student, you may file a grievance about any area of the College. Below you will find information about the grievance procedures that may be most helpful to you.

There are several grievance procedures at the College. This page will assist you in identifying which process best fits your concerns.

Emergencies, Suspicious Activity, or Reporting a Crime

Please contact Public Safety at X5550 or 718-260-5550 or call 9-1-1 directly. For NON-emergency incidents or to report suspicious activity or a crime please contact Public Safety or visit them in Namm 109.

Academic Grade Appeal

If you would like to file a grade appeal, please follow the instructions listed in the college catalog and for more information please review the college catalog.

Academic Integrity Violations

Refer to the Academic Integrity Policy and also review the college catalog

Americans with Disabilities Act

Refer to Notice of Non-Discrimination

Title IX Complaints

Refer to Notice of Non-Discrimination and the Policy on Sexual Misconduct

Harassment or Discrimination Complaints

Refer to Notice of Non-Discrimination

Non-Academic Complaints/Grievances About Enrollment and Student Affairs Offices (Registrar, Counseling, Financial Aid, etc.)

If you would like to file a complaint about an office in Student Affairs and Enrollment, please review the Grievance Procedures and the Student Affairs Grievance Form. Complete the form in the link and drop it off at N325 or N300.

Faculty Conduct in Academic Settings/Academic Concerns Other Than Grades

Any complaint about faculty treatment of students that is not covered under non-academic complaints about faculty conduct or other categories such as Title IX complaints. Examples include chronic faculty lateness or ending class early; failure to provide a course outline; consistent absence during scheduled office hours, etc.)

1. Seek Informal Resolution

  • speak with the Instructor,
  • then Department Chairperson
  • then Dean of School the course is taught in

If informal resolution is unsuccessful,

2. Seek Formal Resolution

Complete complaint form. Formal complaints will be treated as anonymous, as appropriate.

Academic department offices or resource area

  • iTEC — computer labs / Blackboard
  • Library — reserved books
  • City Tech Bookstore — purchase & renting books
  • FYP — Training and workshops
  • Learning Center — computer labs / Tutors
  • AIRE — Student Evaluation of Teaching

1.Seek Informal Resolution

complaints should be given to the department head to be resolved

If informal resolution is unsuccessful,

2. Seek Formal Resolution

Complete complaint form. Formal complaints will be treated as anonymous, as appropriate.


If your grievance or complaint does not fall into one of the aforementioned categories, please refer to the following offices for further guidance.


For concerns of an academic nature, please contact:

The Office of the Provost and Vice President for Academic Affairs
Namm Hall 320 (N-320)
718-260-5560


For concerns of a non-academic nature, please contact:

The Office of Enrollment and Student Affairs
Namm Hall 300 and Namm Hall 325 (N-300 and N-325)
718-260-4999 or 718-260-5430
StudentAffairs@citytech.cuny.edu