Overview of AES (Administrative, Educational and Student Support) Assessment
MSCHE and the CUNY system requires that the College systematically assess organizational
effectiveness. The goals of this process are to enhance quality, innovation, and
effectiveness in the delivery of administrative and support services. In 2017, the
College
expanded the City Tech Assessment Steering Committee (CTAC) — formerly the
steering
committee for academic assessment — to include non-instructional organizational
units
from
Enrollment and Student Affairs, as well as Administration and Finance support services.
The College has built upon the University's reporting structure for the CUNY
Performance
Management Process (PMP) and the academic assessment model at City Tech. The College
requires each Academic Program and each AES unit to identify their department mission
and
document the alignment of their goals with the College's Strategic Plan and College
mission.
Annual assessment reports are required and reviewed in a peer review working session on
a
cyclical basis. The core components of the AES unit reviews include:
Assessment of effectiveness in meeting the unit's mission — achievement
of
organizational
unit goal and objectives;
Contributions of the unit to the achievement of college-wide mission and strategic
plan
goals;
Contributions of the unit to the attainment of the CUNY goals and targets;
Identification of critical issues facing the unit; and
Development of a multi-year plan to address critical issues confronting the unit.
